Paul Lewis on two persuasive examples of the value of crowdsourcing news

A couple of persuasive examples of the power of crowdsourcing in journalism from Guardian Special Projects Editor Paul Lewis. He talks about how Twitter and other social media helped him find witnesses to the death of newspaper seller Ian Tomlinson during riots in London and track down passengers on the aircraft Jimmy Mubenga died on …

Meg Pickard on hecklers and engagement

A few notes from a Webstock talk by Meg Pickard, then director of user and community experience at the Guardian. I enjoyed her riff on who the original hecklers were, and her points on how to engage with a news audience. Content, Communities, Collaboration, Curation Think about how to make media social, rather than how to make social …