New Zealand’s Online Media Standards Authority opened for business from Monday July 1, 2013.

The authority hears complaints from members of the public about any news and current affairs content published online by its members that the person complaining believes breaches the OMSA’s standards.

The standards include Accuracy, Balance, Fairness, Discrimination, Privacy and Responsibility.

Its founding members were:

  • Television New Zealand Limited
  • TVWorks Limited
  • RadioWorks Limited
  • Sky Network Television Limited
  • Maori Television Services
  • The Radio Network Limited
  • Radio New Zealand Limited

The OMSA’s remedy principles are:

Where a complaint has been upheld, publishers will publish OMSA’s decision, or a fair summary of it, on its website with similar prominence to the original publication. All OMSA decisions will be published on its website.

Complainants should identify any other remedy sought in the event their complaint is upheld. OSMA remedy principles are:

  1. Errors should be acknowledged and promptly corrected by amending or removing the relevant content.
  2. Corrections should be clearly labelled, dated and given appropriate prominence having regard to the original publication.
  3. Rights of reply (which may include relevant links to other material) should be offered and published with due prominence where appropriate.
  4. Apologies should be offered and published where justified in the circumstances.

Note that the OMSA won’t consider a complaint that is already being heard by any of the other media regulators: the Broadcasting Standards Authority, Press Council or Advertising Standards Authority.